Mba hr case study solutions

This is one of the few papers that has collected case studies with business impact. Some of the others have been published on this medium before, and some others in newspapers.

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As I already said, I have only included case studies that showed tangible organizational benefits. The article explored how Credit Suisse was able to predict who might quit the company. It was one of the first examples of the now very popular employee churn analytics.

Not only were the analysts at Credit Suisse able to predict who might quit, but they also could identify why these people might quit. This information was provided anonymously to managers so they could reduce turnover risk factors and retain their people better. In addition, special managers were trained to retain the high performing employees who had a high flight risk. The full article can be found here. Another great HR analytics case study of people analytics at work was published in the Harvard Business Review.

In an article titled Competing on Talent Analytics , the authors describe their research in multiple large companies in the US. They specifically researched the relationship between engagement and financial performance. Engagement is often seen as the holy grail of HR — but its impact is hard to measure. The significance of this relationship motivated Best Buy to make employee engagement surveys quarterly rather than annually.

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Employee attrition at Experian was a problem. By building a predictive model that included attributes, including team size and structure, supervisor performance, and length of commute, they were able to predict flight risk. An example risk factor was teams of more than 10 to 12 people.

The analytics team also identified flight risk triggers: when someone moved further away from the office, this would increase immediate flight risk. The model was rolled out in multiple regions — with slight differences to the predictive algorithm. A similar analysis was done at IBM, where turnover was high for certain business-critical roles.

The company also included employee sentiment, measured through their Social Pulse. The hypothesis here was that engagement with social media might fall when employees are thinking about leaving. According to the report , productivity has also improved while recruitment cost have fallen. Nielsen created a similar predictive model back in The first predictive model only included 20 variables, including age, gender, tenure, and manager rating. Over time, more variables were added. This exercise provided multiple insights, including that the first year mattered the most. For example, the first check-in with their manager had to happen within a certain time span after hiring, otherwise, it would trigger a notification.

This was a proven, important condition for first-year retention. Although getting promoted pushed people to stay, lateral moves were also a strong motivator for people to stay. A fantastic study on the impact of good hiring assessments took place in Zimbabwe. A local transport business wanted to reduce the cost of road traffic accidents RTA of their drivers.

This not posed a danger to the people involved but these accidents also delayed the transport and were very costly because of material damages.

Human Resource Management SBS – MBA / MSC Assignment–1

A local consultancy researched if psychometric tests could predict if some people had a higher likelihood to be involved in a traffic accident than other. If these factors could be identified, they could be used as selection criteria for new hires. They discovered a number of very useful insights. First of all, it turned out that a popular Defensive Driving Certificate DDC that drivers had to get, had no impact on their likelihood to be involved in an accident.

So did hiring older drivers as they were more experienced. The full details of this HR analytics case study and the statistical tests can be found here. Another interesting HR analytics case study was about reaching optimum staffing levels. A large mining company in Zimbabwe was concerned about losing money because of over or understaffed departments.

The experts took an interesting approach in analyzing under and overstaffing. They took the number of employees of a business unit and compared this to the business activity of this same business unit, measured over 17 quarters. The relationship between the number of employees and business activity was strong with an R squared of This means that By plotting these two dimensions, the team was able to identify the departments that were overstaffed and understaffed. Excess employees were retrenched. It turned out that the breakeven point of retrenchment costs was only two months — in month three, the company was already saving money.

Retrenched employees could also be relocated to similar roles in understaffed departments. Click the link for the full people analytics case study. A brief case studie is presented in an article written by Tony Brugman and Rob van Dijk from their own consulting work. The company was a large Dutch FMCG retailer that used people analytics to analyze the effects of training. People analytics also helped E. ON tackle employee absence. One of the examples written in the report was that selling back untaken holiday did not increase absenteeism.

What did increase absence was a lack of a long holiday somewhere during the year, or not taking a day or two once in a while during the year. This insight was communicated to managers to improve holiday approval policies. It is a statement of intention committing the management to a general course of action. When the management drafts a policy statement to cover some features of its personnel programmes, the statement may often contain an expression of philosophy and principle as well.

Although it is perfectly legitimate for an organization to include its philosophy, principles and policy in one policy expression. Q1 Why organizations adopt personnel policies explain the benefits? You must have a plan for creating applications, how to prequalify applicants, how applicants move up to become a candidate and other employment procedures. This set of policies also benefits current employees who refer applicants to your business.

In addition, policies related to training and development assistance in the formulation of employee development plans or performance improvement plans. Training and development policies serve as an outline of educational benefits available to current employees. These policies also benefit employees because they provide important information about workplace communication in the event an employee is unsure of who she contacts to discuss any concerns or problems.


Another benefit to having a human resources safety policy is adherence to federal and state guidelines for workplace safety. In the introductory section, many employers also explain the company philosophy as it is related to customer service, co-workers, leadership and business ethics. Ethics statements are extremely popular, especially in a world where social responsibility is observed by so much of the population. This section of a human resources policy manual may also state the company's compliance with federal, state and local anti-discrimination laws.

The human resources policy on these issues is easy accessed by employees who have questions, or reviewed by new employees eager to learn more about their new employer. The benefit is that you have a written commitment to employees about the operation of the business. They furnish the general standards or basis on which decisions are reached. It is a type of standing plan that serves to guide subordinates in the execution of their work Edwin B.

They are not created in a vacuum but are based on a few principal sources, which determine the content and meaning of policies.